If you ever wanted to force an uninstall of XenApp or Presentation Server, you can do it with just one command. There are many scenarios where you might have to do this. Forcing an uninstall should always be a last resort though. You just navigate to your setup files to where mps.msi is located and run the following. In this example, I have copied the XenApp 6.5 install files to my D: drive:
D:\InstallFiles\XenApp6.5\XenApp Server\w2k8x64
and type the following command:
msiexec /x MPS.msi CTX_MF_FORCE_SUBSYSTEM_UNINSTALL=YES
This will bring up the following prompt:
and then you just run through the uninstaller and reboot when it prompts you.
Now if you don’t have mps.msi on your server and don’t have time to find the media and copy the install files over, here is a nice trick. Open regedit to edit your registry and navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
Now find the key with the Display Name of Citrix Presentation Server or XenApp, here is a screenshot from a Presentation Server 4.5 box for example:
Right on the key and copy the key name:
Paste it into Notepad. It will be the full path of the key but just copy the key part only:
Then open up a command prompt and type the following but with the key you saw on your server. Here is mine for example::
msiexec /x {44412985-02EE-4824-9EA5-B2AF6D98924E} CTX_MF_FORCE_SUBSYSTEM_UNINSTALL=YES
Once you hit enter, it will pop up with the uninstall dialog and you can run through it to complete your uninstall:
Just keep in mind that the force uninstall switch only uninstalls XenApp/Presentation Server. It will not uninstall all of the little plugins and other modules that were install when you original setup your Citrix server:
Jason Samuel is a visionary product leader and trusted advisor with a proven track record of shaping strategy and driving technology innovation. With extensive expertise in enterprise end-user computing, security, cloud, automation, and virtualization technologies, Jason has become a globally recognized authority in the IT industry. His career spans consulting for hundreds of Fortune 500 enterprises across diverse business sectors worldwide, delivering cutting-edge digital solutions from Citrix, Microsoft, VMware, Amazon, Google, and NVIDIA that seamlessly balance security with exceptional user experiences.
Jason’s leadership is amplified by his dedication to knowledge-sharing as an author, speaker, podcaster, and mentor within the global IT and technology community. Recognized with numerous prestigious awards, Jason’s contributions underscore his commitment to advancing technology and empowering organizations to achieve transformative results. Follow him on LinkedIn.
Rosie7
October 29, 2011 at 1:44 PM
Please help me to uninstall Citrix Xen App 11 from my home computer. I had downloaded the app while volunteering at an agency and it has slowed my computer right down. I don’t want this on my computer but I cannot remove it (add/remove) and I cannot system restore. How do I get this App off my computer forever? Please help.
Subbaraju
January 4, 2012 at 2:58 PM
Hi Jason,
Thanks a bunch, Your post saved me valuable time..
really it helped me.
Subbu
Teachidreamer.com
Shane
August 6, 2013 at 11:27 AM
good stuff, thanks.
Gord
June 6, 2017 at 1:24 PM
Nice document — thank you — saved me a ton of problems and time. Great work !!