How to remove a hidden user from a BES server
If your BES license count shows a user you can't find in Blackberry Manager, it's a hidden orphan. Remove it directly from the BESMgmt SQL database with osql.
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27+ years in EUC. Writing about it since 2008 — through the VDI era, the browser era, the mobile era, and now the AI agent era. The vendors change. The principles don’t.
If your BES license count shows a user you can't find in Blackberry Manager, it's a hidden orphan. Remove it directly from the BESMgmt SQL database with osql.
Here's my full BES setup guide. Covers prerequisites, SQL config, BESAdmin permissions, port 3101, and the common install pitfalls I've hit, including the free BES Express edition.
Exchange 2003 has built-in spam filtering that actually works. Here's how to configure Spamhaus RBLs, recipient filtering, Sender ID, and the IMF. No third-party software needed.
SBS 2008's Fix My Network Wizard is a huge improvement over the old CEICW. It checks IIS, certs, Exchange, DNS, DHCP, and RRAS individually and actually tells you what's wrong.
If NetBackup can't see your tape library slots or tapes, use robtest.exe to manually move tapes, check drive status, and inventory the robot magazines. Saves you when NetBackup is hung.