Thwack content gets an unreachable error message in Solarwinds NPM
I came across an interesting issue trying to setup an additonal web server with Solarwinds NPM. Everytime I tried to download templates from Thwack, it have give me an "Unable to contact thwack server" error. This happens sometimes when using a proxy. The fix is adding this to your C:\Inetpub\SolarWinds\web.config:
<system.net>
<defaultproxy enabled="false"></defaultproxy>
</system.net>
You don't have to reset IIS or restart any Solarwinds services. Just refresh the page and you should be able to see Thwack templates now.

Jason Samuel
Product leader, advisor, and international speaker with 27+ years in enterprise end-user computing, security, and cloud. Has deployed infrastructure at Fortune 500 scale across 34 countries. 1 of 3 people globally to hold Citrix CTP + VMware vExpert + VMware EUC Champion concurrently. 200+ articles, 1,000+ reader discussions.